Solutions Developer

Brief Job Description
The Solutions Developer position within the Delivery Group focuses on analyzing user requirements, procedures, and problems to build, automate or improve existing systems. They also review Zoot product and client platform capabilities, workflow, and scheduling limitations.


Major Duties and Responsibilities:

1. Expand or modify system to serve new purposes or improve work flow.
2. Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
3. Develop, document and revise system design procedures, test procedures, and quality standards.
4. Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
5. Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
6. Consult with management to ensure agreement on system principles.
7. Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
8. Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
9. Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
10. Determine computer software or hardware needed to set up or alter system.
11. Update knowledge and skills to keep up with rapid advancements in computer technology.
12. Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers.
13. Other duties as assigned – it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision.

Technical and Business-Related Knowledge, Skills and Abilities Required:

1. Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
2. Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
3. Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong, recognizing there is a problem.
4. Selective Attention— The ability to concentrate on a task over a period of time without being distracted.
5. Computers and Electronics — General knowledge of computers, electronic equipment, and computer hardware and software, including MS Office, bug/issue/project tracking applications and email/calendar/time management applications.
6. Finance and Economics — Knowledge of economic principles and practices, the financial markets, financial institutions, banking & lending, and the analysis and reporting of financial data.
7. Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
8. Critical Thinking — Using logic and strategic, analytical, reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
9. Mathematics — Using mathematics to solve problems.
10. Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
11. Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
12. Stress Management — Making emotional and physical changes to manage, control and reduce tension in trying situations.
13. Finger and Wrist Dexterity - The ability to make coordinated movements of the fingers and wrists of one or both hands to type and grasp objects.
14. Near Vision - The ability to see details at close range (within a few feet of the observer).
15. Accountability - The ability to follow through on an established obligation and a willingness to accept responsibility of the outcome.
16. Initiative - The ability to originate new ideas or methods; to think and act without being urged.
17. Integrity - The ability to adhere to moral and ethical principles.
18. Motivating and Engaging - The ability to build effective relationships with confidence; and, generate a spirit of cooperation and drive team members to achieve desired results.
19. Perseverance - The ability to continue in some effort or course of action in spite of difficulty and opposition.
20. Professionalism - Adherence to courtesy, honesty, and responsibility in one's dealings with customers and associates.
21. Compliance Certification - Knowledge of and ability to comply with federal regulatory compliance in the financial industry (Zoot certification required).
22. Customer and Personal Service - Knowledge of principles and processes for providing internal and external customer and personal services.
23. Communication - The ability to read, to listen to, & understand information and ideas presented in writing, through spoken words, & sentences; and, the ability to communicate information and ideas in writing & speaking so others will understand.
24. Interpersonal - Being aware of others' reactions and understanding why they react as they do; being flexible; and, listening to others with full attention, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
25. Judgment and Reasoning - Considering the relative costs and benefits of potential actions to choose the most appropriate one; and, combining pieces of information and applying general rules to problems to produce answers/conclusions that make sense.
26. Problem Solving - Identifying problems and reviewing related information to develop and evaluate options and implement solutions.
27. Time Management and Attendance - Managing one's own time, effectively utilizing the time of others, and consistently reporting to work, meetings, or other scheduled events; and, notifying others appropriately of planned or unplanned absences and tardiness.

Educational Background or Professional Designation Required:

• Two or Four year College Degree, Information Systems or related field OR
• Equivalent combination of education and experience

 Apply now!